Current offer: Free worldwide shipping and taxes included through December 31, 2026, for the destinations listed below.
Estimated transit time begins after dispatch. You will receive tracking details as soon as the carrier accepts your order.
Order Preparation
Orders are prepared after payment and delivery details are confirmed. Processing time may vary with stone availability, bracelet quantity, customization, and peak-season demand. Any extended preparation time will be communicated before dispatch.
Delivery Times
Domestic orders usually arrive within 3–5 business days after dispatch. International orders usually arrive within approximately 7–15 business days after dispatch.
These are estimated transit windows rather than guaranteed arrival dates. Customs review, weather, public holidays, remote-area service, and carrier disruptions may cause delays outside our control.
Shipping Methods & Tracking
We select a tracked carrier based on destination, parcel size, and available local service. A shipping confirmation with tracking information will be sent when the order leaves us. Tracking events can take a short time to appear after pickup or customs transfer.
Free Shipping & Taxes Included
Enjoy a Seamless Shopping Experience
From now until December 31, 2026, enjoy free shipping and tax-inclusive delivery on orders shipped to the United States, United Kingdom, Germany, France, Canada, Australia, and Japan.
The price you see is the price you pay.
We take care of the shipping and applicable duties and taxes, so you can simply choose your favorite crystal bracelet and enjoy a smooth, worry-free shopping experience.
Offer valid through December 31, 2026. For destinations outside the listed countries, any shipping charge, duty, or tax will be shown or confirmed before the order is finalized.
- No unexpected shipping fees.
- No surprise taxes or import charges.
Failed Deliveries & Returns
Please make sure your shipping address and contact information are correct before placing your order.
If a package is returned due to an incorrect or incomplete address, refusal of delivery, failure to collect the package, or another circumstance caused by the customer, the customer may be responsible for return shipping and any additional cost of reshipment.
If a package is lost or damaged during transit, or if the issue is caused by an error on our part, we will work with the shipping carrier to resolve the issue and provide an appropriate solution.
For international orders, additional costs resulting from a customer-requested address change, reshipment, or customer-caused delivery failure may be charged to the customer.
Please contact us as soon as possible if you believe there is an issue with your delivery.
Damage, Shortage or Missing Delivery
Inspect the parcel at receipt and note visible damage with the carrier where possible. Keep the product, outer packaging, labels, and tracking details while the issue is reviewed. Send clear photographs and your order reference promptly through the process described in Returns & Exchanges.